Privacy Policy

Purpose:

This policy applies to all personal data processing by W-H Plus Supplies and Furniture Ltd. and aims to inform users about how W-H Plus Supplies and Furniture Ltd. processes personal data (including details on the type of personal data collected and the purpose of processing) and about users’ rights concerning their personal data.

Contact:

For any questions regarding the privacy policy, users can contact W-H Plus Supplies and Furniture Ltd. via:

Office located at: Rue Chaucrau 5, 1003 Lausanne, Switzerland

Contact phone number: 076 326 69 84

Direct and efficient communication with W-H Plus Supplies and Furniture Ltd. can be established by sending written communication to the above address or an email to: info@wh-plus.ch. Additionally, the details of the person responsible for processing your personal data are as follows:

Name: W-H Plus Supplies and Furniture Ltd.

Identity of the responsible party: W-H Plus Supplies and Furniture Ltd.

Address: Rue Chaucrau 5, 1003 Lausanne, Switzerland

Email: info@wh-plus.ch

Data Processing Identification: How do we collect personal data?

In accordance with current regulations on personal data protection, particularly the European Union Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, “GDPR”),

W-H Plus Supplies and Furniture Ltd. collects personal data in its possession when the user:

(i). Fills out forms on wh-plus.ch (“Site”); (ii). Subscribes to the newsletter; (iii). Responds to a survey or fills out an online form; (iv). Completes a printed form; (v). Sends an email or communicates by phone, which are then entered into corresponding forms;

Collected Personal Data: What personal data do we collect?

W-H Plus Supplies and Furniture Ltd. collects information when visiting their webpage, mainly by completing its registration forms.

The following data is collected: full name, email, phone number, and address.

Generally, when personal data is required to use a service or access certain content, its provision will not be mandatory, except in cases where it is specifically indicated as required data for service provision. In such cases, the user can freely choose not to register and/or not to contract the services.

The user declares and guarantees that all data provided by them are true and accurate and commits to updating them. Changes can be communicated to the Data Protection Delegate or to the address indicated in paragraph 2 above.

Likewise, the user acknowledges that the data required by W-H Plus Supplies and Furniture Ltd. are necessary, adequate, and not excessive for the purposes expressed in paragraph 5 above, which would be impossible to achieve if these data are not provided.

Any false or inaccurate statement resulting from the information and data provided, as well as the damages that these could cause, will be the responsibility of the user.

Purpose: What are the personal data we collect used for?

The personal data requested from the user will be used for the following purposes:

In case of a contract of services offered on the site, to create and maintain the commercial relationship and to carry out the activities and provide the services of W-H Plus Supplies and Furniture Ltd. (including, without limitation, management, administration, provision, and improvement of services).

To send newsletters, as well as commercial communications, promotions and/or advertisements for W-H Plus Supplies and Furniture Ltd., either occasionally or periodically. Consequently, the email address provided by the user when completing the form on the site may be used to send information and updates on the request for services, as well as news about W-H Plus Supplies and Furniture Ltd. (either occasionally or periodically), updates, information on products or associated services, among others. This processing is based on our legitimate interest in promoting our products and services.

To conduct a survey or organize a contest.

To personalize the user experience, increasing our ability to respond to their needs.

To improve the site and the service offer of W-H Plus Supplies and Furniture Ltd., relying on the legitimate interest of W-H Plus Supplies and Furniture Ltd. to constantly improve its products and services.

To process transactions and comply with legal obligations to which W-H Plus Supplies and Furniture Ltd. is subject, such as tax obligations. Data submitted for processing will not be used for purposes other than those mentioned above and which motivated their collection. Notwithstanding the foregoing, it is specified that the recorded data may be used, in addition to the purposes for which they were expressly collected, for statistical purposes, incident management or market studies. However, in case of processing personal data for purposes other than those initially specified at the time of collection of these data, a compatibility analysis will be carried out by W-H Plus Supplies and Furniture Ltd. in accordance with applicable regulations. Processing will only be authorized if the initial purpose is compatible with the new purpose or authorized in accordance with an independent legal basis. In these cases, the user will be informed of the changes in purpose or the legal justification for the processing of their data. We remind the user that they can oppose the sending of commercial communications (unsubscribe) and no longer receive emails from W-H Plus Supplies and Furniture Ltd., by reliably informing W-H Plus Supplies and Furniture Ltd., who will proceed to interruption as soon as possible after receiving such communication. For this purpose, you can send an email to the address indicated in section 2, a postal letter to the address indicated in section 2 above, or directly follow the unsubscribe instructions detailed at the end of each email from W-H Plus Supplies and Furniture Ltd.

How do we use your information?

We will use the information we collect about you for the following purposes:

Administration information Targeted advertising

If we want to use your information for other purposes, we will ask for your consent and will only use your information when you have given your consent and only for the purpose (or purposes) for which you have given your consent, unless we are required to do otherwise by law.

We will keep your personal information with us for an indefinite period after user accounts are no longer active or for the duration necessary to fulfill the purposes for which they were collected, as stated in this privacy policy.

Consent

By providing personal data to W-H Plus Supplies and Furniture Ltd., the user declares to accept their processing fully and without reservation by W-H Plus Supplies and Furniture Ltd. The user hereby grants their free, express, and informed consent to W-H Plus Supplies and Furniture Ltd. to use the data collected for the purposes indicated in section 5 above, as well as their incorporation into a database of W-H Plus Supplies and Furniture Ltd.

W-H Plus Supplies and Furniture Ltd. performs user data processing legitimized by: (i) the conclusion of a service contract with W-H Plus Supplies and Furniture Ltd. by the user, according to the terms and conditions made available to the user at the end of completing the service request form (before a possible hiring) and which the user (after becoming aware of them), and if they agree, can accept by checking the box that has been included for this purpose; and (ii) the free, informed and unequivocal consent of the user, given after reviewing this privacy policy where W-H Plus Supplies and Furniture Ltd. informs the processing it will perform with your data, and if you agree, by checking the box that has been included for this purpose in the service request form. The processing of data that is not covered by one of the legal bases indicated above, will be carried out if W-H Plus Supplies and Furniture Ltd. deems it necessary to protect a legitimate interest and only if they do not infringe on the fundamental rights and freedoms of the user.

Privacy / Assignment / International Transfer: Do we disclose data to third parties?

W-H Plus Supplies and Furniture Sàrl will keep the personal data collected privately and confidentially and will not use it for purposes other than those established in Section 5 above. W-H Plus Supplies and Furniture Sàrl requires the signing of confidentiality agreements and personal data processing by its employees and third parties who provide services that access the content of databases (or include such obligations in the service agreements it signs with such providers as indicated in the following paragraph).

The personal data of the user collected by W-H Plus Supplies and Furniture Sàrl will not be transferred, sold, exchanged, transmitted, and/or communicated to third parties outside of W-H Plus Supplies and Furniture Sàrl without the user’s consent, except under legal obligation and/or in order to provide services to the user. This does not include certain employees and service providers who enable W-H Plus Supplies and Furniture Sàrl to keep the site running, to comply with the purposes established in Section 5 above and/or to provide services to the user, who have assumed the obligation to maintain the confidentiality of the data provided and commit to comply with the applicable regulations on personal data protection, at the time of hiring. Contracts with service providers specify the purpose, scope, content, duration, nature, and purpose of data processing, the type of personal data, the categories of data owners, and the obligations and responsibilities of W-H Plus Supplies and Furniture Sàrl and the contractual third parties.

In particular: W-H Plus Supplies and Furniture Sàrl may share personal information provided with control companies, subsidiaries, affiliates, related companies, and/or intermediaries related to W-H Plus Supplies and Furniture Sàrl.

W-H Plus Supplies and Furniture Sàrl may share certain personal information provided by the user internally within W-H Plus Supplies and Furniture Sàrl, with certain departments, such as administration, marketing, or IT.

– In certain cases, W-H Plus Supplies and Furniture Sàrl transfers personal data based on a legitimate interest and the economic and technical benefits associated with the use of specialized suppliers. In this regard: – Maps. W-H Plus Supplies and Furniture Sàrl uses Google Maps to include maps on the site. Integration with Google Maps allows Google to collect the user’s IP address. The user can consult the privacy policy and other legal aspects of said company at the following address: http://www.google.com/intl/fr/policies/privacy/. – Facebook. W-H Plus Supplies and Furniture Sàrl has integrated Facebook components on the Site. In particular, W-H Plus Supplies and Furniture Sàrl uses the Facebook advertising platform. The company operating the Facebook services is Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The user can consult the privacy policy and other legal aspects of said company via the following link: https://en-en.facebook.com/about/privacy/. – Instagram. The Site contains links to Instagram. As stated in Section 13 above, by using these links, the user leaves the Site and is redirected to Instagram. The user can consult the privacy policy and other legal aspects of Instagram via the following link: https://help.instagram.com/155833707900388. – LinkedIn. The Site contains links to LinkedIn. As stated in Section 13 above, by using these links, the user leaves the Site and is redirected to LinkedIn. The user can consult the privacy policy and other legal aspects of LinkedIn via the following link: https://www.linkedin.com/legal/privacy-policy. – Social networks. W-H Plus Supplies and Furniture Sàrl also uses social networks, such as Facebook or Instagram, and has integrated functions from these networks into its services. The user can only use these social networks to the extent that they are registered and have accessed the corresponding social network with their user. These social networks have their own privacy policies and their own terms and conditions, over which W-H Plus Supplies and Furniture Sàrl has no interference or control.

Finally, the user should be aware that W-H Plus Supplies and Furniture Sàrl may (and that W-H Plus Supplies and Furniture Sàrl reserves the right to) disclose their information in the following cases: (i) if required by a judicial or administrative authority; (ii) if necessary to exercise your rights under the general terms and conditions of W-H Plus Supplies and Furniture Sàrl and this privacy policy; (iii) if necessary to comply with the law; (iv) if such data may be useful for the protection of the rights of third parties; (v) when they are useful for the protection of the rights, property, or safety of W-H Plus Supplies and Furniture Sàrl, its controllers, its subsidiaries, its affiliates, its officers, its employees, users, or the general public; and (vi) when there are reasonable grounds in matters of public safety, national defense, or public health.

Security: How do we ensure the security of data?

W-H Plus Supplies and Furniture Sàrl declares its intention to adopt the necessary technical and organizational measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of the GDPR in order to avoid their alteration, loss, consultation, or unauthorized processing.

W-H Plus Supplies and Furniture Sàrl does not guarantee absolute privacy in the use of the site, as it cannot be excluded that unauthorized third parties may become aware of it. The user acknowledges that the existing technical means of security are not impregnable and that even after adopting all reasonable security precautions, it is possible to suffer manipulation, destruction, and/or loss of information. In the event of detection of a security incident involving a significant risk to the data owner, this event will be communicated without delay to the competent control authority, as well as the corrective and palliative measures implemented and/or to be implemented.

W-H Plus Supplies and Furniture Sàrl is not responsible for the loss or deletion of data by users. Similarly, W-H Plus Supplies and Furniture Sàrl accepts no responsibility for any damage that may be caused by computer viruses.

Finally, the user must also take measures to protect their information. W-H Plus Supplies and Furniture Sàrl insists that you take all precautions to protect your personal information when you are on the Internet. At least, it is advisable to change your password periodically, using a combination of letters and numbers, and to ensure that you are using a secure browser.

Rights of the data owner and procedures to respond to their exercise: What rights do I have as a data owner?

The user owner of the data may at any time exercise the rights of access, rectification, cancellation, opposition, limitation of processing, portability, confidentiality, and deletion regarding their personal data, in accordance with the provisions of Articles 15 and following of the GDPR, as applicable. The exercise of these rights can be carried out by the user himself by email to info@wh-plus.ch, or by written communication addressed to the data protection delegate at the following address cfiora@wh-plus.ch, or by any of the means provided by the applicable regulations mentioned above. W-H Plus Supplies and Furniture Sàrl may request the necessary data to validate the identification of the data owner.

The deletion of certain data will not be carried out when it could cause damage to the rights or legitimate interests of third parties, or when there is a legal obligation to keep the data.

Appointment of a data protection delegate

W-H Plus Supplies and Furniture Sàrl has appointed a delegate for the application and control of this privacy policy as well as for the relationship with the regulatory authority, Cédric Fiora, who can be contacted by the following means:

Email: cfiora@wh-plus.ch

Phone: 0763266984

Training: Do we train?

The staff of W-H Plus Supplies and Furniture Sàrl whose functions are related to the processing of personal data are trained to ensure better protection of personal data and the rights of their owners.

Links to third parties: Does Our Site contain links to other sites?

The site may contain links to third-party sites, with or without advertising content, whose privacy policies are foreign to W-H Plus Supplies and Furniture Sàrl. The linked sites are not related to W-H Plus Supplies and Furniture Sàrl and their existence does not presuppose in any way that there is any suggestion, invitation, or recommendation for the visit of the destination places or any link or association between W-H Plus Supplies and Furniture Sàrl and these sites. W-H Plus Supplies and Furniture Sàrl is not responsible or liable for the content, use, and activities of these linked sites, nor for the damages, whether actual or potential, material or moral, direct or indirect, suffered by users and derived from the information contained in these sites or from the relationship that users may establish with third parties whose services have been published on the site. Nevertheless, any comment on these linked sites will be useful for W-H Plus Supplies and Furniture Sàrl in order to improve the services and/or to guarantee the integrity of the site. W-H Plus Supplies and Furniture Sàrl undertakes to do everything possible to prevent the existence on its site of links to sites with illegal content.

Cookies: Do We Use Cookies?

When the user enters the site, W-H Plus Supplies and Furniture Sàrl may store information on their computer in the form of a “cookie” or similar file. The site uses cookies to (i) track advertising, (ii) collect data on site traffic, and (iii) improve the user experience when using the site.

Users should be aware that to navigate the site, it is not necessary for the user to authorize the installation of cookies sent by the site. This may only be required for certain services. The user can delete cookies from their hard drive, prevent access to their computer either through their browser or by choosing the corresponding option when asked if they wish to use cookies for these purposes and in accordance with the cookie policy of W-H Plus Supplies and Furniture Sàrl.

Cookies are information files that the site or the provider of certain services of the site transfers to the user’s computer hard drive via the browser program. Cookies themselves cannot personally identify the user (although they may contain the user’s IP address) but they allow the user’s browser to be recognized and capture and store certain data (user’s operating system, domain name of the website from which the site was linked, among others). W-H Plus Supplies and Furniture Sàrl reserves the right to contract third-party services to analyze and understand the users of the site, who may not use the information collected for any other purposes than to improve the services of W-H Plus Supplies and Furniture Sàrl.

Approval

The use of the site by the user implies full and complete knowledge and approval of the privacy policy of W-H Plus Supplies and Furniture Sàrl and the general conditions of W-H Plus Supplies and Furniture Sàrl, where applicable. Similarly, the user accepts the privacy policy of W-H Plus Supplies and Furniture Sàrl and the general conditions of W-H Plus Supplies and Furniture Sàrl by completing the service request.

Modifications: Is This the Most Recent Version?

This is the current version of the privacy policy of W-H Plus Supplies and Furniture Sàrl, updated on September 1, 2023.

W-H Plus Supplies and Furniture Sàrl may at any time and without notice, modify this privacy policy. These modifications will be operational from their publication on the site or when they are communicated to users by any means, whichever occurs first. The user must keep informed of the terms included here by entering periodically.